Buys
How can I pay for my purchase?
You can pay with Paypal, card or transfer.
How do I know if my purchase has been processed correctly?
At the end of the purchase you will receive an order identification number. You will also receive an email to the address you entered with the order details and your contact information.
I want to know the status of my order
If you want to know the status of your order, you can send a query to our email address: info@camisasamedida.com
Shipment
How much are the shipping costs for a purchase?
Shipping costs are 5.99 euros flat - save by buying more! Shipping is free for orders over 100€
How are orders shipped?
They are sent by courier (MRW)
Do you ship to Central and South America (Mexico, Argentina, Uruguay, etc.)? How much does it cost? How long does it take to arrive?
Yes. 19.99 Euros by Certified Mail. It usually takes 15 days to 1 month (depending on the time it is held in customs in the country, for which we cannot be held responsible). To speed up this process and avoid such long transit times, we can send the order with Fedex, whose delivery time does not exceed 5 working days. In this case, the shipping costs are higher and depend on the destination.
How long will it take to receive my product?
We usually ship shirts 2-3 weeks after payment. Once shipped, the estimated delivery time within the peninsula is about 3 business days. If it is an urgent delivery, we can arrange the shipment of the order through the express parcel service with other transport companies. Please send us an email before purchasing to see if this is possible.
Where will I receive my order?
At the delivery address you provide, including PO boxes. If you wish (for example if it is a gift) the shipping address can be different from the buyer's address.
What happens if I enter the wrong address?
Products are sent by Certified Mail, so if the address is not correct they will be returned to the sender.
Arrangements and Returns
How do I return a product if I don't like it?
Contact us by email, Facebook, Whatsapp or phone. We will refund 100% of your purchase amount.
Is there a maximum return period?
30 days from the date of receipt of the product.
Personalization
I want some personalized products with my initials / photo / coat of arms / etc. Can you help me?
Of course, please send us an email or use the contact form explaining how you want to customize the product.
Account
How do I create an account?
By clicking on "Start session" and entering your email.
Do I need to be registered to be able to purchase?
No, it is not necessary.
What are the benefits of being registered?
You will not have to enter your details again to make a purchase. You will also receive discount coupons by email.
Once registered, how can I modify my data?
Go to "My account" where you can modify your data.
I have forgotten my password, what can I do?
If you have forgotten your password, click on "My Account". You will see the following message: Forgot your password? Click here.