Arrangements and returns
Do you want to change something? We will pay for it
Have you received your garment and want to make a small adjustment?
No problem. We pay up to €15 for alterations with your trusted tailor. Please contact us to receive the form to note the alterations. After the alteration, you must send us the form and the invoice and we will refund the amount. Credit is available for 30 days from the date of delivery of the order. And if you prefer, you can also stop by our offices in Madrid where we will assist you personally. If you prefer this option, please contact us beforehand to arrange an appointment.
Is it very complicated to fix it? We do it again
Service available up to 30 days from the date of delivery of the order
If you think it can't be fixed, we'll remake it for you. Contact us by sending us photos of how it looks and how you wanted it and we'll do it again.
If you made a mistake in the measurements, there is a one-time cost of €40. If the error is ours, we will do it again at no cost.
Don't like it? We'll give you your money back. 100% guaranteed.
Returns available for 30 days from the date of order delivery
In any case, we advise you to use our Alterations or Remakes offer first if you don't like something. Refunds are available for shirts that we have not followed measurements or specifications.